Refund policy
Our return and exchange policy is designed to ensure customer satisfaction. We offer product exchanges within 14 calendar days upon arrival to address any concerns or issues that may arise with your purchase. Exchanges must be made with the original packaging and in unused condition.
For custom orders, a nonrefundable deposit of $50.00 is required to initiate the project. This deposit will be credited towards your final payment. Our skilled team, led by Fe de la Apple, will collaborate closely with you to design a product that aligns with your specifications. A proof will be sent for your approval before production begins to ensure the final product meets your expectations.
We understand that modifications may be necessary even after the initial proof approval. Therefore, we offer one complimentary adjustment as part of our service. Any additional modifications requested by the customer will incur a fee of $20.00 per request.
We strive to provide a seamless and enjoyable shopping experience and are dedicated to ensuring your complete satisfaction with your purchase. Our team is committed to delivering high-quality products that meet your unique needs and preferences. If you have any questions or concerns about our policies or products, please do not hesitate to contact us.
For custom orders, a nonrefundable deposit of $50.00 is required to initiate the project. This deposit will be credited towards your final payment. Our skilled team, led by Fe de la Apple, will collaborate closely with you to design a product that aligns with your specifications. A proof will be sent for your approval before production begins to ensure the final product meets your expectations.
We understand that modifications may be necessary even after the initial proof approval. Therefore, we offer one complimentary adjustment as part of our service. Any additional modifications requested by the customer will incur a fee of $20.00 per request.
We strive to provide a seamless and enjoyable shopping experience and are dedicated to ensuring your complete satisfaction with your purchase. Our team is committed to delivering high-quality products that meet your unique needs and preferences. If you have any questions or concerns about our policies or products, please do not hesitate to contact us.